Customer Studies

Receive a ranked and prioritized list of your customers’ wants and needs.

Mystery Shopping

Beech Tree Systems uses unbiased third-party shoppers to gather actionable data for you.

Industry Benchmarking

We base our industry benchmark reports on thousands of consumer surveys.

Call Center Review

We evaluate your call center on 98 best practices and recommend improvements.

Social Media Research

Beech Tree Systems offers social media benchmarking and shopper experience assessment.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Lifetime Value Analysis

Beech Tree Systems analyzes your data to identify your most valuable customers.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Competitor Benchmark

Find out how you compare to direct competitors and industry leaders.

A COMPREHENSIVE MENU OF RESEARCH PRODUCTS & SERVICES