Customer Studies

Receive a ranked and prioritized list of your customers’ wants and needs.

A COMPREHENSIVE MENU OF RESEARCH PRODUCTS & SERVICES

Mystery Shopping

Beech Tree Systems uses unbiased third-party shoppers to gather actionable data for you.

Call Center Review

We evaluate your call center on 98 best practices and recommend improvements.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Analysis & Strategy

Our experts are skilled with a variety of types of statistical analyses.

Industry Benchmarking

We base our industry benchmark reports on thousands of consumer surveys.

Social Media Research

Beech Tree Systems offers social media benchmarking and shopper experience assessment.

Lifetime Value Analysis

Beech Tree Systems analyzes your data to identify your most valuable customers.

Competitor Benchmark

Find out how you compare to direct competitors and industry leaders.